Precision Grade AI Customer Support
Get help with your account, mobile scans, card portfolio, physical grading submission, shipping question, or account deletion request.
How to contact support
Use the support form and select the inquiry type that best matches your issue. Include the account email and relevant submission details, but never send a password or payment card number.
Account deletion requests
Use the support form or email support@pgaicards.com and request deletion of the Precision Grade AI account associated with your email address. Requests are typically processed within 30 days after verification.
Frequently Asked Questions
- How do I contact Precision Grade AI support?
- Submit the support form at precisiongradeai.com/support with your name, email address, inquiry type, and a description of the issue.
- How do I request deletion of my Precision Grade AI account?
- Use the support form and write 'Delete my Precision Grade AI account,' including the email address connected to the account. You may also email the request to support@pgaicards.com.
- How long does an account deletion request take?
- Account deletion requests are typically processed within 30 days after the account owner is verified. Certain legal, accounting, fraud-prevention, and completed submission records may need to be retained.
- Can support help with a grading submission?
- Yes. Choose Grading Submission Status in the support form and include the account email and any available submission or manifest details.